CALL SOLUTION OVERVIEW

Dependable phone handling solutions that are simple to utilize

Fax to Email

Image fax capture and emailing

Remote Working Solutions

Enabling remote work while utilizing cloud telephony

Simultaneous Targets

Make direct calls to several numbers

Call Routing

Divert calls to a selected landing or mobile

Multi time Zones

Direct essential call times to certain departments

Call Analytics

Utilize data from business calls to measure and improve

Queue Messages

Recorded phone system messages that are of a high standard

Call Queuing 

In high call traffic situations, manage customer experience well                                                                     

IVR – Interactive Voice Response

To contact customer support, press 1, for sales and for technical support press 3       

Call Recording

Record audio for use in training and conflict resolution

Call Centre Wallboard

The display of real-time call data                                                                

Conference Calls

Connect with several callers with a unique call service

Professional Recordings

Make a good first impression on every caller                                                    

Virtual Receptionist 

The ideal introduction for your business

Voicemail to Email

Make a quick response to missed sales enquiries by email.                                              

Music on Hold

Engage callers as they wait by playing different music tracks